what is a days hire?
1 Day hires are required to be returned the following day between 10am-1pm. For example if you collect on a Friday at 12pm then the hire would be due to be returned on the Saturday [...]
What if the event is cancelled due to bad weather?
If the event is outdoors and cancelled within 7 days of the event 50% of the payment would be due, 48hrs of the event then full payment for the hire would be due. I
Do you provide power to site?
If there is no power onsite then we can provide a generator to power our equipment at additional cost.
Do you offer ongoing maintenance?
Yes, depending on the installation we will offer monthly, quarterly or yearly maintenance schedule. This is different for each installation and can be discussed at the time of quoting.
Do you provide RAMS and other install documentation?
Yes, simply mention this is required at the initial site visit or meeting.
Does radio mic hire come with CH38 licence?
Yes, when you hire from us we can provide you with the CH38 licence if required by the venue. This covers up to 12 units at no additional charge. If you have more than this [...]
Do you offer technical assistance after purchase?
If you have any technical questions after purchase then simply give us a call or when collecting your purchase ask away.
Do you offer training after the installation?
Yes, as part of the the installation quote we will include training of how to use the equipment.
Does the installation come with a warranty?
Yes, the installation will come with a 12 month warranty from faults including the equipments standard manufactures warranty.
Can I collect from your warehouse or do I need delivery?
We offer both options. If you choice for us to deliver then there would be a charge to cover travel costs. This is offered at your time of enquiry and we would simply need the [...]